Frequently Asked Questions

At minimum, a current health certificate from a licensed veterinarian and proof of vaccination. We'll tell you exactly what's required for your route when you request transportation, and our team reviews every document before travel.

Your customer dashboard shows the current status of your transport from pickup through delivery. We're also building a dedicated tracker app for live, on-the-go updates.

Yes. When you request transportation, you can select a breeder or vet already in our network, or tell us about the one you already work with — we'll add them for this trip.

Pricing depends on distance, number of animals, transportation mode, and any special handling needs. We prepare a written quote before anything is booked, and nothing is charged without your approval.

Tell us everything when you add your pet's profile — medication schedule, dietary needs, anxiety triggers, whatever matters. Our handlers follow those notes throughout the trip.

Yes, including full litters for breeders. Each animal still gets its own individual record and documentation.