Frequently Asked Questions

At minimum, a current health certificate from a licensed veterinarian and proof of vaccination. We'll tell you exactly what's required for your route when you request transportation, and our team reviews every document before travel.

A health certificate from a licensed veterinarian and up-to-date vaccination records, including rabies. Some routes have additional state-specific requirements — we confirm exactly what's needed for your dog's route and review the paperwork before pickup.

Create an account, add your pet's details, and request transportation with your pickup and delivery info. We review, send a quote, and once approved, build the itinerary and confirm pickup. You can follow status from pickup through delivery the whole way. See our full step-by-step walkthrough.

Your customer dashboard shows the current status of your transport from pickup through delivery. We're also building a dedicated tracker app for live, on-the-go updates.

Yes. When you request transportation, you can select a breeder or vet already in our network, or tell us about the one you already work with — we'll add them for this trip.

There's no flat rate — every quote is based on pickup location, destination, ground vs. air transportation, pet size, number of pets, crate requirements, travel timing, and any special handling needs. We prepare a written quote before anything is booked, and nothing is charged without your approval. See what determines your quote.

Tell us everything when you add your pet's profile — medication schedule, dietary needs, anxiety triggers, whatever matters. Our handlers follow those notes throughout the trip.

Yes, including full litters for breeders. Each animal still gets its own individual record and documentation.

Yes — puppies are one of our specialties, including full litters for breeders. We confirm your puppy has cleared your veterinarian's minimum age and vaccination requirements before scheduling, and plan crating, feeding, and handling around a still-growing dog. See our puppy transportation page for details.

Yes — kittens travel with us regularly, including full litters for catteries and breeders. We confirm your kitten has cleared your veterinarian's minimum age and vaccination requirements before scheduling, and plan low-stress, temperature-aware handling around a still-growing cat. See our kitten transportation page for details.

We're based in Arkansas and currently run routes outbound to other U.S. states and inbound back into Arkansas, with our service area expanding by design. See our service areas page, or reach out even if your route isn't listed yet — many are possible before they're formally added.